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Cancellation/Refund Policy

We recognize that life, our bodies, and minds demand different things of us - sometimes without warning.  If your head, heart, and/or home demands it, you are free to cancel your visit at any time.  Self Care Housekeeping does not apply an additional charge for cancellation of service. No questions asked!

Though there will not be an additional charge applied for cancellations, your initial deposit is nonrefundable.  This is so we can continue to provision our Wellness Providers so that they may continue to do their healing work uninterrupted.



Refund Policy Details

  • On single visits, if we need to cancel your visit, you are entitled to a full refund of your deposit.

  • If your visit is a part of a subscription plan, we reserve the right to make up the missed appointment in lieu of a refund.

  • If you are eligible for a refund, or partial refund, your credit card will be refunded automatically.

  • We do not provide refunds for services performed. 

  • We do have the ability to apply discounts to invoices for services performed and provide future discount codes and gift cards at our sole discretion.

  • We do not provide refunds on purchased items unless they were received damaged and/or unopened; the original packaging is not tampered with.

  •  You may exchange items of the same type and price to correct for size and other necessary adjustments.



Additional Information

  • If we cancel your visit within 72 hours of paying your deposit, it is likely that the transaction was canceled before the funds settled. If this is the case, instead of receiving a refund, the original charge(s) will drop away from your account within 20 business days.

  • Please allow up to 20 business days for your refund to appear on your credit card statement.

  • Self Care Housekeeping is not responsible for any bank charges, commissions or overdrafts. The only way to remove these charges is through direct negotiation with your bank.

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